TERMS & CONDITIONS

Definitions

• "Site" refers to the Vaginal Balm website, accessible at www.vaginalbalm.com.

• "We", "us", "our", and "Vaginal Balm" refer to the owner and operator of the Site.

• "You", "your", and "user" refer to the person accessing or using the Site.

• "Products" refers to the goods offered for sale on the Site.

• "Content" refers to all information, text, images, data, links, software, or other material accessible through the Site.

​​

Legal Capacity to Contract

By accessing, browsing, or using this Site, you warrant that:

• You are at least 18 years of age or are accessing the Site under the supervision of a parent or legal guardian.

• You possess the legal authority, right, and freedom to enter into these Terms and Conditions and to form a binding agreement with us.

• You are not prohibited or restricted from accessing this Site under the laws of the Republic of South Africa or any other applicable jurisdiction.

 

Modification of Terms

We reserve the right to modify or replace these Terms and Conditions at any time without prior notice. Changes will be effective immediately upon posting on the Site. Your continued use of the Site following the posting of any changes constitutes acceptance of those changes.

 

Products and Services

• Product Information

We endeavour to ensure that all descriptions of Products displayed on our Site are accurate. However, we do not warrant that Product descriptions or other Content on this Site are accurate, complete, reliable, current, or error-free.

• Pricing

All prices displayed on the Site are quoted in South African Rand (ZAR) and are inclusive of Value Added Tax (VAT) at the current rate. We reserve the right to change prices at any time without notice.

• Stock Availability

All Products are subject to availability. We reserve the right to limit the quantities of Products purchased by each customer and to refuse service to any customer without prior notification.

 

Orders and Payment

• Order Acceptance

All orders placed through the Site are subject to acceptance by us. We may, at our sole discretion, refuse to accept an order for any reason.

• Payment Methods

We accept payment through the methods specified on our Site. By providing payment information, you represent and warrant that you are authorised to use the designated payment method.

• Security

Payment transactions on the Site are encrypted using secure socket layer technology (SSL). However, we cannot guarantee that unauthorised third parties will never be able to defeat our security measures.

 

Delivery and Shipping

• Delivery Time

We aim to deliver Products within the timeframe indicated on our Site. However, delivery times are estimates only and are not guaranteed. We shall not be liable for any delays in delivery.

• Delivery Address

It is your responsibility to provide an accurate and complete delivery address. We shall not be liable for any loss or damage resulting from delivery to an incorrect address provided by you.

• Shipping Costs

Shipping costs are calculated in accordance with our Shipping Policy and will be displayed at checkout before you complete your order.

 

Returns and Refunds

Returns and refunds are governed by our separate Returns Policy, which forms part of these Terms and Conditions.

 

Intellectual Property

• Site Content

All Content, including trademarks, logos, graphics, and text, is the property of Vaginal Balm or its content suppliers and is protected by South African and international intellectual property laws.

• Limited License

We grant you a limited, non-exclusive, non-transferable license to access and make personal use of the Site. This license does not include:

• Any resale or commercial use of the Site or its Content.

• Any collection and use of product listings, descriptions, or prices.

• Any derivative use of the Site or its Content.

• Any downloading or copying of account information for the benefit of another merchant.

• Any use of data mining, robots, or similar data gathering and extraction tools.

​​

User Content and Conduct

• User Content

If you submit reviews, comments, or other Content to the Site, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sub-licensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such Content throughout the world in any media.

• Prohibited Conduct

You agree not to use the Site to:

• Violate any applicable law or regulation.

• Infringe the rights of any third party.

• Submit false or misleading information.

• Engage in conduct that is offensive, threatening, or harassing.

• Transmit any viruses or other harmful computer code.

• Attempt to gain unauthorised access to our systems or interfere with the operation of the Site.

 

Limitation of Liability

• Use at Your Own Risk

You use the Site at your own risk. The Site is provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied.

• Disclaimer of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

• Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses.

 

Indemnification

You agree to indemnify, defend, and hold harmless Vaginal Balm, its officers, directors, employees, agents, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys' fees, resulting from any violation of these Terms and Conditions or any activity related to your account.

​

Third-Party Links

Our Site may contain links to third-party websites or services that are not owned or controlled by Vaginal Balm. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites or services.

 

Governing Law and Jurisdiction

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the Republic of South Africa.

 

Severability

If any provision of these Terms and Conditions is found to be invalid or unenforceable, such provision shall be eliminated or limited to the minimum extent necessary so that the remaining provisions of these Terms and Conditions remain in full force and effect.

 

Entire Agreement

These Terms and Conditions, together with our Privacy Policy and Returns Policy, constitute the entire agreement between you and Vaginal Balm regarding your use of the Site.

 

Contact Information

If you have any questions about these Terms and Conditions, please contact us.